Effective Date: 09-04-2025
Last Updated: 09-05-2025

Universal Security Services, Inc. (“we,” “our,” “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, use our services, or communicate with us. By using our website or services, you agree to the practices described in this policy.

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Information We Collect

We may collect the following types of information from you:

• Personal Information: Name, phone number, email address, mailing address, and other details you provide when requesting a quote, filling out forms, or contacting us.
• Service Information: Details about the type of security services you request, your property location, and related service needs.
• Technical Information: IP address, browser type, device information, and cookies when you use our website.
• Communication Data: Records of conversations, emails, or messages exchanged with us.

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How We Use Your Information

We use your information for purposes including, but not limited to:

• Providing and managing our security services.
• Responding to inquiries, requests, and service quotes.
• Improving our website, services, and customer experience.
• Sending important updates, service reminders, and promotional offers (with your consent).
• Complying with legal obligations and protecting our business against fraud or misuse.

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How We Share Your Information

We respect your privacy and do not sell, trade, or rent your personal information to third parties. We may share information only in the following situations:

• Service Providers: With trusted third-party vendors who assist us in operating our website, delivering services, or conducting business on our behalf.
• Legal Compliance: When required by law, regulation, or court order.
• Business Transfers: In the event of a merger, acquisition, or sale of company assets, your information may be transferred as part of the business transition.

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Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. While we strive to use industry-standard practices, please note that no online transmission or storage system can be guaranteed to be 100% secure.

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Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve user experience, analyze website performance, and personalize content. You can manage or disable cookies through your browser settings; however, some features of the website may not function properly without them.

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Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal data, such as:

• Accessing the information we hold about you.
• Requesting corrections to inaccurate or incomplete data.
• Requesting deletion of your personal data, subject to legal and contractual obligations.
• Opting out of promotional communications at any time.

To exercise these rights, please contact us using the details provided below.

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Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of these external websites. We encourage you to review the privacy policies of any third-party sites you visit.

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Children’s Privacy

Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal information from a child, we will delete it promptly.

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Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, services, or legal requirements. Updates will be posted on this page with the “Last Updated” date revised accordingly.

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Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

Universal Security Services, Inc.
📍 Address: 11490 Burbank blvd Suite 1E North Hollywood, CA 91601
📧 Email: info@universalsecurityinc.com
📞 Phone: 1-800-709-5030